BetRolla Cookie Policy

At BetRolla, we are committed to being transparent about how we use cookies and similar tracking technologies on our website. This Cookie Policy explains what cookies are, how we use them on betrolla.com, what choices you have regarding their use, and how they help us deliver a better experience to you. By continuing to use our platform, you acknowledge and agree to our use of cookies as described in this document.

What Are Cookies?

Cookies are small text files that are placed on your device — such as your computer, smartphone, or tablet — when you visit a website. Here at BetRolla, we use cookies to recognise your device and remember certain information about your visit. These files do not harm your device and cannot be used to run programs or deliver viruses. They are stored locally on your device and sent back to our servers each time you return to our site.

In addition to traditional cookies, we may also use similar technologies such as web beacons, pixel tags, local storage objects, and session storage. Throughout this policy, we refer to all such technologies collectively as "cookies" for the sake of clarity.

Why We Use Cookies

Our BetRolla platform relies on cookies for several essential and non-essential purposes. We use them to ensure the website functions correctly, to personalise your experience, to analyse how our services are used, and to deliver relevant information. Without certain cookies, key features of our site — including the BetRolla login process and account access — may not work as intended.

Specifically, we use cookies to:

Authenticate your session and keep you securely logged into your BetRolla Casino account
Remember your language preferences across our six supported localisations
Maintain your gaming session and save your progress during gameplay
Detect and prevent fraudulent activity and protect your account security
Analyse traffic patterns and understand how players interact with our site
Measure the effectiveness of our promotions, including the BetRolla bonus offers and welcome packages
Deliver personalised content and marketing communications where you have consented
Support the functionality of the BetRolla app and mobile web experience

Types of Cookies We Use

Strictly Necessary Cookies

These cookies are essential for the operation of our website and cannot be disabled. Without them, services such as the BetRolla casino login, account management, and secure payment processing would not function. We do not require your consent to place strictly necessary cookies, as they are technically indispensable for delivering our services.

Functional Cookies

Functional cookies allow us to remember choices you make and provide enhanced, personalised features. For example, we use these cookies to remember your preferred currency — whether EUR, USD, GBP, or crypto — and your selected language. Our BetRolla platform uses functional cookies to create a smoother, more tailored experience every time you return.

Analytics and Performance Cookies

We use analytics cookies to understand how visitors interact with our site — which pages are visited most, where users encounter difficulties, and how long sessions last. This data helps us continuously improve our services. The information collected through these cookies is aggregated and does not identify you personally. We may use third-party analytics providers to assist with this analysis.

Marketing and Targeting Cookies

At BetRolla, we may use marketing cookies to display advertisements and promotions relevant to your interests — including information about our BetRolla casino bonus offers, reload promotions, free spin campaigns, and our Elite BetRolla Club VIP programme. These cookies track your browsing behaviour across our site and, where applicable, on third-party platforms. We only place marketing cookies where you have provided your explicit consent.

Third-Party Cookies

Some cookies placed on our website are set by third-party service providers. Our BetRolla casino app and desktop platform integrate with game providers (including Pragmatic Play, NetEnt, Play'n GO, and 100+ others), payment processors, and analytics services, all of which may set their own cookies. We do not control how these third parties use cookies, and we encourage you to review their individual privacy and cookie policies.

Cookies and the BetRolla App

If you access our services through the BetRolla app — available as a native iOS or Android application, or as an installable PWA — similar tracking technologies may be used within the app environment. Our BetRolla casino app uses session identifiers and local storage to maintain your account session, save preferences, and ensure secure access. The same principles described in this policy apply to your use of our mobile applications.

Cookie Duration

Cookies we place on your device may be either session cookies or persistent cookies:

Session cookies are temporary and are deleted automatically when you close your browser. We use these for authentication during your active BetRolla login session.
Persistent cookies remain on your device for a set period or until you manually delete them. We use these for preference storage, analytics, and marketing purposes.

Managing and Controlling Cookies

You have the right to control which cookies are placed on your device. When you first visit our site, we present a cookie consent notice that allows you to accept or decline non-essential cookies. You can update your preferences at any time through our cookie settings tool.

Additionally, most web browsers allow you to manage cookies through their settings. You can typically:

View the cookies currently stored on your device
Delete cookies individually or all at once
Block all cookies or only third-party cookies
Set your browser to notify you before a cookie is placed

Please note that disabling certain cookies may affect the functionality of our website. In particular, blocking essential cookies will prevent you from completing the BetRolla casino login and accessing your account. We recommend keeping strictly necessary cookies enabled to ensure full use of our platform.

For guidance on managing cookies in your specific browser, please visit the help documentation for your browser provider (e.g., Google Chrome, Mozilla Firefox, Safari, or Microsoft Edge).

Do Not Track Signals

Some browsers include a "Do Not Track" (DNT) feature that signals websites to stop tracking your activity. Currently, there is no universally accepted standard for responding to DNT signals. We will update our practices if and when a recognised standard is established and applicable regulations require us to do so.

Changes to This Cookie Policy

We reserve the right to update this Cookie Policy from time to time to reflect changes in technology, legislation, or our operational practices. When we make significant changes, we will notify you via a notice on our website or through other appropriate communication channels. We encourage you to review this policy periodically to stay informed about how we use cookies.

Contact Us

If you have any questions about our use of cookies or this Cookie Policy, our support team is available 24/7 to assist you. You can reach us at any time through:

Live Chat: Available directly on our website around the clock
Email: support@betrolla.com
Contact Form: Available in the footer of our website

We are committed to responding promptly and transparently to any concerns you may have. Our support team is available in English, German, French, Portuguese, Greek, and Spanish to ensure we can assist you in your preferred language.

Content updated: July 13, 2026